Restaurateurs are worried about a doubtful reservation site that attracts customers while hiding a subscription to a service charged at 50 euros per month. Resto-reza.com, a supposed reservation facilitator, proposes a misleading method that can lead to unexpected fees for users. Professionals in the restaurant industry are rising against this scam that threatens their reputation and that of the establishments. Beware, as a simple reservation could turn into a financial nightmare.
Why are restaurateurs sounding the alarm?
Calls for vigilance are multiplying within the restaurateur community regarding a unscrupulous reservation site. The site Resto-reza.com introduces itself as a table reservation platform, but it raises major concerns. Indeed, thousands of establishments are listed there without their prior consent, questioning the very integrity of this service.
Restaurateurs denounce a true scam. This so-called reservation service seems to mask a *hidden subscription* to a “concierge” service that costs no less than 50 euros per month. A deceptive business model aimed at extracting money from consumers, making them believe they benefit from a reservation service. This situation creates an atmosphere of confusion, and restaurateurs find themselves managing the fallout from customer dissatisfaction, which associates them with a service they did not choose.
How is this subscription system set up?
The mechanics of this scam are cleverly concealed. When registering on the site Resto-reza.com, the user enters their location and the type of cuisine desired. After confirming their choice, they are invited to provide their bank details to pay a symbolic amount of 0.01 cent. Although this amount seems innocent, a trap hides behind this offer. At the bottom of the page, a not-so-obvious mention states that, by clicking on “reserve,” the user agrees to the terms and conditions of sale (TC) which include three days of free trial followed by a subscription charged at 50 euros per month.
This process proves particularly dangerous for those unfamiliar with Internet traps, notably seniors, who can easily overlook this crucial information. In reality, many realize too late that they have been trapped by unwanted monthly fees, leading to frustration in front of unexpected deductions from their account.
What are the testimonies of the victims?
The stories of victims of this scam reveal how devastating confusion can be. Retirees, like those from Armentières, recount their ordeal after noticing unexplained deductions. They admit that a simple Google search to book their usual restaurant led them to this fraudulent site. What seemed to them like a simple administrative step turned into a real financial nightmare.
This type of situation raises ethical questions and highlights the dangers of unverified online reservations. Victims, faced with unwanted fees and a loss of trust, testify to the emotional impact this experience can have. To avoid further inconveniences, it is wise to check the recommendations of establishments and use only recognized platforms.
Where to report a scam?
If you have unfortunately been affected by this type of scam, it is imperative to act quickly to try to limit the damage. Here are some options to consider:
- Contact your bank immediately to block the deductions.
- Request the cancellation of the subscription in case of an involuntary subscription.
- File a complaint for fraud with the relevant authorities.
- Report the site to consumer protection organizations like Signal Conso.
These steps not only allow you to recover potentially lost funds but also to report illegal practices to the competent authorities. A collective reaction from consumers can help put an end to these dishonest actions.
How to avoid this type of scam in the future?
Preventing this type of situation is essential for maintaining trust in online reservation services. Here are some practical tips for navigating safely:
- Favor reservations made through a restaurant’s official site.
- Conduct thorough research on the reputation of the reservation site.
- Avoid providing bank details for fees that seem unreasonable.
- Consult reviews from other users regarding reservation platforms.
By staying vigilant and being informed about the practices used in this sector, consumers can spare themselves future inconveniences. Restaurateurs, for their part, continue to call for vigilance to preserve the integrity of their profession and the satisfaction of their clients.
Consumers must be particularly vigilant when faced with a restaurant reservation site like Resto-reza.com, which has recently been the subject of an alert. This site claims to offer a fictitious reservation service while charging hidden fees of 50 euros per month for a subscription to a “concierge” service. Restaurateurs, most of whom are not even aware of their presence on this platform, denounce this scam that harms their reputation.
The testimonies from victims are enlightening. For many, the appearance of a barely symbolic cost of 0.01 cent has generated enough enthusiasm for people not to spot the trap. This situation leads to a widespread confusion, where customers find themselves at odds with innocent establishments, ready to face unjust criticism.
Acting without delay is essential if you have fallen into this deceptive strategy. Contacting your bank to stop the deductions and reporting the site to the relevant authorities can mitigate the damage. Additionally, always favor reservations through direct channels, such as the official site or by phone, to avoid such unpleasant situations.
